FREQUENTLY ASKED QUESTIONS AND POLICIES
NO CHILDREN POLICY:
Due to the increased liability of unattended and unsupervised children at Rustic Pines we respectfully do not permit children under the age of 18 at our events. Immediate family/flower girls, bridal party guest under this age may be considered for ceremony and photo attendance but must be supervised at all times. Landscaping and rocks are off limits. No climbing, running or throwing of the rocks. No climbing or jumping on the cornhole boards. Guests will receive one warning when unattended and if asked again we will politely ask that you leave in acceptance to our safety and liability policy.
Please advise your guests prior to your events about our policy.
SMOKING:
*Smoking of any sort is prohibited inside the venue and must be done in the designated smoking area only. Guests will be asked to leave if this is not followed.
*Please let your guests know in advance that we have a smoking section and it will not be tolerated outside our designated smoking section.
HOW DO WE RESERVE OUR DATE?:
We require a 50% non-refundable deposit to lock in your date. The final balance will be due 90 days prior to your event.
IS THERE A DISCOUNT IF WE PAY IN FULL?:
Yes! We offer $500 off of paid in full events.
DO YOU DO THE FOOD PORTION?:
No. We have a great preferred vendor list of caterers we work with! Check out the catering tab for more information.
HOWEVER, We do offer an app style grazing table! Check out the grazing table tab for more info.
CAN WE BRING IN OUR OWN ALCOHOL?:
NO. Rustic Pines has a full liquor license, bar packages, and bartenders!
*Any alcohol NOT provided by Rustic Pines LLC and is prohibited per NYS liquor authority Law and not tolerated on the property. Guests will be asked to leave, alcohol will ne confiscated and NOT returned and the client will be billed a fee of $1,500.00.
We will NOT serve alcohol to any intoxicated persons or minors.
DO WE NEED EVENT INSURANCE?:
Yes. Clients must acquire a general liability event insurance policy for the day of your event for no less than $2,000,000.00 in liability. You must also name Rustic Pines, LLC as an additionally insured on your policy. This will be due 30 days prior to the event date.
DO OUR VENDORS NEED INSURANCE?:
Yes. ALL vendors MUST provide a COL and sign our vendor liability form and have submitted 30 days prior to your event date. This includes, DJ, Florist, Band, caterer, any outside vendor providing a service for your day.
ARE YOU OPEN YEAR ROUND?:
No, we operate seasonally. Mid April-October 31.
CAN WE BRING IN OUR OWN DECOR/ DO YOU HAVE DECOR?:
Yes and yes!! You are welcome to bring in your own décor and we have a selection of house décor under our “décor” tab and it is included with any event booking!
DO YOU HAVE AC/HEAT?
Yes! We have both, thanks to RP Mechanical we have split units that cool and heat our venue. We highly recommend Rudy and his team!
WHAT IS THE MAXIMUM NUMBER OF GUESTS WE CAN HAVE?:
300 guests
WILL YOU HAVE A STAFF?:
Yes, we will have staff on site. Check our “meet the team” tab!! :)
WHEN CAN WE DECORATE?
We will schedule a decor drop off for you and go over the floor plan and how you would like things set. Please provide us with pictures and extra details. The day of your event you will be able to tweak everything. This makes for a smoother transition. You will be in good hands with the RP team!
CAN WE DO A REHERSAL WALK THROUGH?
Yes, if we do not have an event the night before rehearsal will be at 4pm. You will have a 45min time to go over last minute details and your walk through. If there is an event the day before this will be done the morning. The Bride and bridesmaids will go through it and then when the groom and groomsman arrive the Bride will stay hidden in her bridal suite while both groups run it through.
HOW MANY TABLES DO YOU HAVE?:
We have 25 custom made farm tables. All tables must remain inside the venue at all times. For smaller groups we utilize the extra tables for buffet tables, gift tables and put two tables together as well to use them up.
For larger guest counts we add in folding tables with linens and make them look seamless!
The farm tables are 8’ long
HOW MANY CHAIRS DO YOU HAVE?:
We have 300 black metal bistro style chairs. They are featured in our gallery and in photos on our social media. We use these at our tables and for ceremony. If you have a guest count of 150 or more please note we will have to move chairs after the ceremony back into the venue or use a smaller chair count. It is up to the client. You are also welcome to use an outside rental company to rent additional chairs.
CAN WE DO A SPARKLER SEND OFF?:
YES! But, sparklers MUST be purchased through Rustic Pines. We provide 15’ long sparklers and a max of 15! This is because it gives you the perfect amount of people, a long enough time period for multiple photo and video takes and most importantly saves you and us time trying to get a whole wedding party outside when the party is still happening! We suggest immediate family and Bridal party. We have done numerous sparkler exits and have finally perfected the process with some of our preferred photo and videographers! :)
*Also, there are some new trends that are going around with LED glow lights, ribbons, bubbles etc! Tik Tok always showing us cool neat things!